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Privacy Policy

Last updated: January 2026

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information.

1. Introduction

PLIMA4K ("Company," "we," "us," or "our") respects your privacy. This Privacy Policy explains our data practices and your rights regarding your personal information.

2. Information We Collect

2.1 Information You Provide

  • Email address
  • Password
  • Payment information
  • Device information
  • Geographic location

2.2 Automatically Collected Information

  • IP address and IP-derived country/region
  • Referral source, campaign parameters, and browsing activity
  • Device, browser, screen, language, and connection type
  • VPN, proxy, hosting, or residential-network risk signals
  • Streaming history
  • Crash reports

3. How We Use Your Information

We use your information to:

  • Provide and maintain our Services
  • Process payments and manage subscriptions
  • Improve user experience
  • Detect and prevent fraud
  • Respond to customer support requests
  • Send important updates and notifications

Depending on the context, we process this information to perform your order, meet legal obligations, pursue our legitimate interests in service security and fraud prevention, or on the basis of consent where consent is required.

4. Information Sharing

We do not sell your personal information. We may share data with trusted service providers (payment processors, hosting providers, fraud-prevention services, and private support-messaging tools such as Telegram) for order handling and security. We may disclose information if required by law or to protect rights and safety.

5. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, remember preferences, and analyze usage patterns. You can control cookie settings in your browser.

6. Data Security

We implement industry-standard security measures including SSL encryption, secure servers, and access controls to protect your information from unauthorized access, alteration, or destruction.

7. Data Retention

Checkout records and their associated order-security signals are normally retained for up to 90 days, unless a longer period is required for an active customer relationship, dispute, fraud investigation, or legal obligation. You can request deletion by contacting support.

8. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Opt-out of marketing communications
  • Port your data to another service

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their privacy policies before sharing information.

10. Policy Changes

We may update this Privacy Policy periodically. Changes become effective when posted to the website. Continued use of our Services constitutes acceptance of the updated policy.

11. Contact Us

For privacy inquiries, contact us at: privacy@plima4k.com or through our support portal at plima4k.com/contact