Privacy Policy

PLIMA4K Ltd. ("PLIMA4K," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

1.1 Personal Data You Provide

When you contact us, request a consultation, or engage our services, we may collect:

• Name and job title
• Email address and phone number
• Company name and website URL
• Billing and payment information
• Any other information you voluntarily provide in correspondence

1.2 Data Collected Automatically

When you access our website, we automatically collect certain technical information, including:

• IP address and approximate geographic location
• Browser type, version, and language preferences
• Operating system and device information
• Pages visited, time spent, and navigation patterns
• Referring URL and search terms used to find our site

1.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. For detailed information, please see our Cookie Policy.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain our services
• To respond to your inquiries and fulfill your requests
• To send administrative information, such as project updates and invoices
• To send marketing and promotional communications (with your consent)
• To analyze website usage and improve our services
• To detect, prevent, and address technical issues and security threats
• To comply with legal obligations

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), our legal basis for collecting and using your personal data depends on the context in which we collect it:

• Contractual necessity: Processing is necessary to perform a contract with you or to take steps at your request before entering into a contract.
• Legitimate interests: Processing is necessary for our legitimate interests (e.g., improving our services, marketing), provided these are not overridden by your rights.
• Consent: You have given us consent to process your personal data for specific purposes, such as receiving our newsletter.
• Legal obligation: Processing is necessary to comply with a legal obligation.

4. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

• Service providers: Third-party vendors who perform services on our behalf (e.g., hosting, analytics, payment processing). These providers are contractually obligated to protect your data.
• Business partners: With your consent, we may share data with partners for co-marketing activities.
• Legal requirements: When required by law, regulation, or legal process.
• Business transfers: In connection with a merger, acquisition, or sale of assets.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Typically, client data is retained for up to 6 years after the end of our business relationship. Website analytics data is retained for 26 months.

6. Your Rights

Under the UK GDPR and EU GDPR, you have the following rights regarding your personal data:

• Right of access: Request a copy of the personal data we hold about you.
• Right to rectification: Request correction of inaccurate or incomplete data.
• Right to erasure: Request deletion of your personal data in certain circumstances.
• Right to restrict processing: Request that we limit how we use your data.
• Right to data portability: Request a machine-readable copy of your data.
• Right to object: Object to processing based on legitimate interests or direct marketing.
• Right to withdraw consent: Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us at privacy@plima4k.com. We will respond to your request within 30 days.

7. International Data Transfers

Your data may be transferred to and processed in countries outside the UK and EEA. Where this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) approved by the European Commission, or transfers to countries recognized as providing an adequate level of data protection.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is completely secure.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policies of any third-party websites you visit.

10. Children's Privacy

Our services are not directed at individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child without appropriate consent, we will take steps to delete that information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: